В ходе настройки политик управления клиентами любого антивирусного ПО необходимо определять список каталогов, имён процессов или даже расширений фалов, которые должны исключаться из Real-Time сканирования. Постараюсьсобрать в одном месте информацию о рекомендуемых параметрах исключений и по мере необходимости буду его корректировать. Стоит отметить, что список составлен исходя из приложений, которые эксплуатируются в моём рабочем окружении. Список разделен по основным категориям сервисов и там где возможно есть ссылки на официальные рекомендации производителей ПО. Во всех случаях подразумевается что программное обеспечение установлено в каталоги «по умолчанию».
Общие рекомендации
|
Windows Update files |
%windir%\SoftwareDistribution\Datastore\Datastore.edb |
|
Windows Security files |
%windir%\Security\Database %windir%\Security\database\*.chk |
|
Group Policy related files |
%SystemRoot%\System32\GroupPolicy\ |
Контроллеры домена AD
| NTDS database file | %windir%\ntds\NTDS.dit |
| NTDS transaction log files | %windir%\ntds\EDB*.log %windir%\ntds\Edbres*.jrs %windir%\ntds\RES1.log %windir%\ntds\RES2.log |
| NTDS working files | %windir%\ntds\TEMP.edb %windir%\ntds\EDB.chk %windir%\ntds\*.pat |
| FRS Working Directory files | %windir%\ntfrs\jet\sys\edb.chk %windir%\ntfrs\jet\ntfrs.jdb %windir%\ntfrs\jet\log\*.log %windir%\ntfrs\jet\log\*.jrs |
| FRS Replica_root files | %windir%\sysvol\domain %windir%\sysvol |
| Staging directory | %windir%\sysvol\staging\domain %windir%\sysvol\staging areas |
| FRS Preinstall directory | %windir%\sysvol\domain\DO_NOT_REMOVE_NtFrs_PreInstall_Directory |
| Processes | %systemroot%\System32\ntfrs.exe %systemroot%\System32\dfsr.exe %systemroot%\System32\dfsrs.exe |
Источники:
Active Directory Directory Service Product Operations Guide
Managing Antivirus Software on Active Directory Domain Controllers
Сервера на базе с ОС Windows 2000 – 2008 R2 с распространенными серверными ролями
|
Cluster Service files |
%QuorumDrive%\MSCS %SystemRoot%\Cluster |
|
DHCP files |
%SystemRoot%\system32\dhcp\*.chk %SystemRoot%\system32\dhcp\*.edb %SystemRoot%\system32\dhcp\*.jrs %SystemRoot%\system32\dhcp\*.log %SystemRoot%\system32\dhcp\dhcp.mdb %SystemRoot%\system32\dhcp\dhcp.pat |
|
DNS files |
%SystemRoot%\System32\Dns\*.dns %SystemRoot%\System32\Dns\*.log |
|
WINS files |
%SystemRoot%\System32\Wins |
|
CA files |
%SystemRoot%\system32\CatRoot2\*.edb %SystemRoot%\system32\CatRoot2\*.chk %SystemRoot%\system32\CatRoot2\*.log %SystemRoot%\system32\CatRoot2\*.jrs |
|
TS/RDS Licensing files |
%SystemRoot%\System32\LServer\*.chk %SystemRoot%\System32\LServer\*.edb %SystemRoot%\System32\LServer\*.log %SystemRoot%\System32\LServer\*.tmp %SystemRoot%\System32\LServer\*.jrs |
|
Print Service files |
%SystemRoot%\system32\spool\PRINTERS\*.shd %SystemRoot%\system32\spool\PRINTERS\*.spl |
Сервера с Microsoft Exchange Server 2007/2010
| Exchange Server Common Folders |
%Winnt%\Cluster %SystemDrive%\inetpub\temp\IIS Temporary Compressed Files %SystemRoot%\IIS Temporary Compressed Files %SystemRoot%\System32\Inetsrv %SystemDrive%\inetpub\logs |
| Exchange Server 2010 folders | %ExchangeInstallPath%\Mailbox %ExchangeInstallPath%\GroupMetrics %ExchangeInstallPath%\TransportRoles\Logs %ExchangeInstallPath%\TransportRoles\Pickup %ExchangeInstallPath%\TransportRoles\Replay %ExchangeInstallPath%\TransportRoles\Data\Queue %ExchangeInstallPath%\TransportRoles\Data\SenderReputation %ExchangeInstallPath%\TransportRoles\Data\IpFilter %ExchangeInstallPath%\Working\OleConvertor %ExchangeInstallPath%\TransportRoles\Data\Adam %ExchangeInstallPath%\ClientAccess %ExchangeInstallPath%\Logging\POP3 %ExchangeInstallPath%\Logging\IMAP4 %ExchangeInstallPath%\UnifiedMessaging\grammars %ExchangeInstallPath%\UnifiedMessaging\Prompts %ExchangeInstallPath%\UnifiedMessaging\voicemail %ExchangeInstallPath%\UnifiedMessaging\temp %ExchangeInstallPath%\Logging %ExchangeInstallPath%\ExchangeOAB %ExchangeInstallPath%\Mailbox\MDBTEMP %SystemDrive%\DAGFileShareWitnesses\* |
|
Exchange Server 2007 folders |
%ProgramFiles%\Microsoft\Exchange Server\Mailbox %ProgramFiles%\Microsoft\Exchange Server\TransportRoles\Pickup %ProgramFiles%\Microsoft\Exchange Server\Logging %ProgramFiles%\Microsoft\Exchange Server\TransportRoles\Data\Adam %ProgramFiles%\Microsoft\Exchange Server\ClientAccess %ProgramFiles%\Microsoft\Exchange Server\UnifiedMessaging\grammars |
| Exchange Server 2007/2010 Processes |
Cdb.exe |
|
Exchange Server 2007/2010 File Name Extension Exclusions |
.config .jsl .dsc |
| Forefront Protection for Exchange Server | |
|
Forefront Protection for Exchange Server folders |
%ProgramFiles(x86)%\Microsoft Forefront Protection for Exchange Server %ProgramFiles(x86)%\Microsoft Forefront Protection for Exchange Server\Data\Archive %ProgramFiles(x86)%\Microsoft Forefront Protection for Exchange Server\Data\Quarantine %ProgramFiles(x86)%\Microsoft Forefront Protection for Exchange Server\Data\Engines\amd64 %ProgramFiles(x86)%\Microsoft Forefront Protection for Exchange Server\Data |
| Forefront Protection for Exchange Server processes |
Adonavsvc.exe FSCConfigurationServer.exe |
| Forefront Protection for Exchange Server File Name Extension Exclusions |
.avc |
Источники:
File-Level Antivirus Scanning on Exchange 2007
File-Level Antivirus Scanning on Exchange 2010
Сервера SharePoint Server 2007/2010
|
SharePoint Common Folders |
%ProgramFiles%\Common Files\Microsoft Shared\Web Server Extensions |
| SharePoint 2007 Folders |
%ProgramFiles%\Common Files\Microsoft Shared\Web Server Extensions\12\Logs |
| SharePoint 2010 Folders |
%ProgramFiles%\Common Files\Microsoft Shared\Web Server Extensions\14\Logs |
Сервера с компонентами Internet Information Server (IIS)
|
IIS Temporary Compressed Files |
%SystemRoot%\IIS Temporary Compressed Files |
| IIS Log Files | %SystemDrive%\inetpub\logs %systemroot%\System32\LogFiles %systemroot%\SysWow64\LogFiles |
| IIS Processes | %systemroot%\system32\inetsrv\w3wp.exe %systemroot%\SysWOW64\inetsrv\w3wp.exe |
Источник: A 0-byte file may be returned when compression is enabled on a server that is running IIS
Сервера Microsoft Internet Security and Acceleration (ISA) Server
|
ISA Server Folders |
%ProgramFiles%\Microsoft ISA Server |
|
ISA Server processes |
dsamain.exe |
Источник: Considerations when using antivirus software on ISA Server
Сервера Microsoft Forefront Threat Management Gateway (TMG) 2010
|
TMG installation folder |
%ProgramFiles%\Microsoft Forefront Threat Management Gateway |
| TMG SQL Express and SRS installation folders | %ProgramFiles%\Microsoft SQL Server\MSSQL10.ISARS %ProgramFiles%\Microsoft SQL Server\MSSQL10.MSFW |
| TMG Malware scanning cache | %SystemRoot%\Temp\ScanStorage |
| TMG Log Queue | %ProgramFiles%\Microsoft Forefront Threat Management Gateway\Logs |
| TMG Report Summary Generator | %ProgramFiles%\Microsoft Forefront Threat Management Gateway\dailysum.exe |
| TMG Report Generator | %ProgramFiles%\Microsoft Forefront Threat Management Gateway\isarepgen.exe |
| TMG Diagnostic Logging Viewer | %ProgramFiles%\Microsoft Forefront Threat Management Gateway\isadlviewer.exe |
| TMG Managed Control Service | %ProgramFiles%\Microsoft Forefront Threat Management Gateway\IsaManagedCtrl.exe |
| TMG Storage Service | %ProgramFiles%\Microsoft Forefront Threat Management Gateway\isastg.exe |
| TMG Administration Component | %ProgramFiles%\Microsoft Forefront Threat Management Gateway\mspadmin.exe |
| TMG Firewall Service | %ProgramFiles%\Microsoft Forefront Threat Management Gateway\wspsrv.exe |
| TMG Web Content Download Service | %ProgramFiles%\Microsoft Forefront Threat Management Gateway\w3prefch.exe |
| SQL 2008 Express and SQL 2008 Reporting Services |
%ProgramFiles%\Microsoft SQL Server\MSSQL10.ISARS\MSSQL\Binn\sqlservr.exe |
| Active Directory Lightweight Directory Services | %WinDir%\System32\dsamain.exe |
| Other executable processes (from default FEP Rule Template from SCCM 2012) | IsaApplianceInit.exe IsaMgmt.exe MsFpcSqmAgent.exe NicsRestorer.exe NLBClear.exe UpdateAgent.exe VpnHelpr.exe tmgpolicysuite.exe tmgbpacmd.exe tmgbpa.exe bpa2visio.exe tmgbpapack.exe tmgdatapackager.exe |
|
TMG cache files |
*.cdat |
Источник: Considerations when using antivirus software on FF Edge Products
Сервера баз данных SQL Server 2005 – 2008 R2
| Full-Text catalog data SQL Server 2005 – 2008 R2 |
%ProgramFiles%\Microsoft SQL Server\MSSQL.1\MSSQL\FTData %ProgramFiles%\Microsoft SQL Server\MSSQL10.MSSQLSERVER\MSSQL\FTData %ProgramFiles%\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\FTData
|
| Analysis Services data SQL Server 2005 – 2008 R2 |
%ProgramFiles%\Microsoft SQL Server\MSSQL.2\OLAP\Data %ProgramFiles%\Microsoft SQL Server\MSSQL10.MSSQLSERVER\OLAP\Data %ProgramFiles%\Microsoft SQL Server\MSAS10_50.MSSQLSERVER\OLAP\Data
|
| Analysis Services backup files SQL Server 2005 – 2008 R2 |
%ProgramFiles%\Microsoft SQL Server\MSSQL.2\OLAP\Backup %ProgramFiles%\Microsoft SQL Server\MSSQL10.MSSQLSERVER\OLAP\Backup %ProgramFiles%\Microsoft SQL Server\MSAS10_50.MSSQLSERVER\OLAP\Backup |
| Analysis Services log files SQL Server 2005 – 2008 R2 |
%ProgramFiles%\Microsoft SQL Server\MSSQL.2\OLAP\Log %ProgramFiles%\Microsoft SQL Server\MSSQL10.MSSQLSERVER\OLAP\Log %ProgramFiles%\Microsoft SQL Server\MSAS10_50.MSSQLSERVER\OLAP\Log |
| SQL Server 2005 Processes |
%ProgramFiles%\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\SQLServr.exe %ProgramFiles%\Microsoft SQL Server\MSSQL.3\Reporting Services\ReportServer\Bin\ReportingServicesService.exe %ProgramFiles%\Microsoft SQL Server\MSSQL.2\OLAP\Bin\MSMDSrv.exe |
| SQL Server 2008 Processes |
%ProgramFiles%\Microsoft SQL Server\MSSQL10.MSSQLSERVER\MSSQL\Binn\SQLServr.exe %ProgramFiles%\Microsoft SQL Server\MSRS10.MSSQLSERVER\Reporting Services\ReportServer\Bin\ReportingServicesService.exe %ProgramFiles%\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Bin\MSMDSrv.exe |
|
SQL Server 2008 R2 Processes |
%ProgramFiles%\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\SQLServr.exe %ProgramFiles%\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer\Bin\ReportingServicesService.exe %ProgramFiles%\Microsoft SQL Server\MSAS10_50.MSSQLSERVER\OLAP\Bin\MSMDSrv.exe |
|
File Types |
*.mdf *.trc *.sqlaudit *.sql |
Примечание: если используются именованные экземпляры SQL Server, то выделенное красным цветом нужно заменять на имя экземпляра.
Источники:
Guidelines for choosing antivirus software to run on the computers that are running SQL Server
File Locations for Default and Named Instances of SQL Server 2005
File Locations for Default and Named Instances of SQL Server 2008
File Locations for Default and Named Instances of SQL Server 2008 R2
Сервера баз данных
|
Oracle databases files |
*.ora *.ctl |
|
Clipper, dBase, FoxPro, etc files |
*.dbf |
Сервера виртуализации Microsoft Hyper-V
| Default virtual HDD directory |
%PUBLIC%\Documents\Hyper-V\Virtual Hard Disks |
| Default VM configuration directory |
%ProgramData%\Microsoft\Windows\Hyper-V |
| Default Snapshot files directory | %ProgramData%\Microsoft\Windows\Hyper-V\Snapshots |
| Live Migration with CSV | %SystemDrive%\ClusterStorage |
|
Processes |
%SystemRoot%\system32\vmwp.exe |
|
File Types |
*.xml |
Источники:
TechNet Articles – Hyper-V: Anti-virus Exclusions for Hyper-V Hosts
Компоненты Microsoft System Center Virtual Machine Manager
|
VMM Agent 2008 R2 |
%ProgramFiles%\Microsoft System Center Virtual Machine Manager 2008 R2\bin\vmmAgent.exe |
|
VMM Agent 2012 |
%ProgramFiles%\Microsoft System Center 2012\Virtual Machine Manager\bin\vmmAgent.exe |
|
VMM Server 2012 |
%ProgramFiles%\Microsoft System Center 2012\Virtual Machine Manager\bin\vmmservice.exe |
Компоненты Microsoft System Center Data Protection Manager
| DPM 2007-2012 Common Server Files |
%WinDir%\Microsoft.net\Framework\v2.0.50727\csc.exe |
| DPM 2007-2012 Common Agent Files |
%ProgramFiles%\Microsoft Data Protection Manager\DPM\bin\dpmra.exe |
|
DPM 2007-2010 Common Server Files |
%ProgramFiles%\Microsoft DPM\DPM\XSD %ProgramFiles%\Microsoft DPM\DPM\Temp\MTA |
|
DPM Server 2012 |
%ProgramFiles%\Microsoft System Center 2012\DPM\DPM\XSD %ProgramFiles%\Microsoft System Center 2012\DPM\DPM\Temp\MTA |
Источники:
System Center Data Protection Manager 2007 – Running Antivirus Software on the DPM Server
System Center Data Protection Manager 2010 – Running Antivirus Software on the DPM Server
Компоненты Microsoft System Center Operation Manager 2007
| Processes (Server/Agent) |
%ProgramFiles%\System Center Operations Manager 2007\MonitoringHost.exe |
| Folders (Server/Agent) |
%ProgramFiles%\System Center Operations Manager 2007\Health Service State\Health Service Store\ |
|
File Types (Server/Agent) |
*.chk |
Источник: Recommendations for antivirus exclusions that relate to MOM 2005 and to Operations Manager 2007
Компоненты Microsoft System Center Operation Manager 2012
| Processes (Server) |
%ProgramFiles%\System Center 2012\Operations Manager\Server\monitoringhost.exe |
| Processes (Agent) |
%ProgramFiles%\System Center Operations Manager\Agent\monitoringhost.exe |
| Folders (Server) |
%ProgramFiles%\System Center 2012\Operations Manager\Server\Health Service State\Health Service Store\ |
| Folders (Agent) |
%ProgramFiles%\System Center Operations Manager\Agent\Health Service State\Health Service Store\ |
|
File Types (Server/Agent) |
*.chk |
Источник (с исправлениями): Thoughts on OpsMgr and System Center 2012 – OM12: Antivirus exclusions
Компоненты Microsoft System Configuration Manager
| CM 2007-2012 Common Server Files |
%ProgramFiles%\Microsoft Configuration Manager\Install.map |
| CM 2007-2012 Common Agent Files |
%SystemRoot%\System32\CCM\Cache |
|
CM Server 2012 Files |
<DriveLetter>:\SCCMContentLib |
| CM Server Processes |
Smsexec.exe |
Примечание: значение <DriveLetter> должно быть заменено на конкретные буквы дисков используемых установленным экземпляром SCCM, поэтому желательно чтобы в организации существовала какая-то стандартизация в этом плане.
Источник:
KB327453 – Antivirus programs may contribute to file backlogs in SMS 2.0, SMS 2003 and Configuration Manager 2007
ConfigMgr 2007 Antivirus Scan and Exclusion Recommendations
Anti-virus scan exclusions for Configuration Manager 2012
Компоненты Lync Server 2010
| Lync Server 2010 processes |
ASMCUSvc.exe |
| IIS processes |
%systemroot%\system32\inetsrv\w3wp.exe |
| SQL Server processes |
%ProgramFiles%\Microsoft SQL Server\MSSQL10.MSSQLSERVER\MSSQL\Binn\SQLServr.exe |
| Directories and files |
%systemroot%\System32\LogFiles |
Источник: Specifying Antivirus Scanning Exclusions
Компоненты App-V
| Clients Windows XP or Windows Server 2003 |
%USERPROFILE%\Application Data\SoftGrid Client |
| Clients Windows Vista, Windows Server 2008 or later |
%USERPROFILE%\AppData\Local\SoftGrid Client |
Дополнительные ссылки: